Capture guest intent in real time and convert every conversation into services, experiences, and partner bookings — automatically.
No app download · QR · SMS · WhatsApp · Web chat · Voice
Room 412 · WhatsApp
The Problem
Hotels have PMS, CRM, POS, and billing — all designed around reservations and marketing. During the stay, guest interaction remains largely manual and reactive.
Front desk, phone calls, WhatsApp, room service, spa, concierge — each runs in isolation. Nothing connects them in real time, so guests and staff are always out of sync.
Hotels have no way to know what guests actually want during the stay — dining, activities, transport, wellness. Without that signal, personalization and in-stay monetization are impossible.
Platform
A single intelligence layer connects guest conversations, hotel operations, partner services, and every touchpoint of the stay.
Guest
SMS, QR, WhatsApp, web chat, voice, in-room tablet — any channel, any time.
AI Engine
Dining, spa, transport, experiences, upgrades, housekeeping — structured instantly from natural language.
Outcome
Recommends, books, routes, notifies — automatically through hotel or partner workflows.
All guest channels supported
💬 In-App Chat 📱 WhatsApp / SMS ☎️ Voice / IVR 🖥️ In-Room Tablet & Kiosk 📷 QR Code 🌐 Web / Mobile PWA 🔊 Voice AssistantFor Hotels
Most hotel tech tracks transactions after they happen. Concierge724 captures intent while guests are still on property — so you can act in the moment.
Connect local restaurants, tours, transport, and wellness providers directly into the guest journey. Hotel-approved, commission-tracked, seamlessly fulfilled.
Every interaction builds a live picture of what guests want — dining preferences, activity interests, service needs — powering smarter decisions across your property.
Guest requests route automatically to the right department — housekeeping, engineering, concierge, valet — with SLA tracking and real-time status updates.
When hotels own the guest relationship during the stay, they reclaim spend that currently flows to third-party platforms — and build loyalty that drives direct future bookings.
Faster service, personalized recommendations, and frictionless experiences drive higher satisfaction scores — and guests who come back because of the stay, not just the rate.
For Guests
Secure OTP verification, staff escort, and door access — no front desk line, no waiting.
Extra towels, late checkout, valet, room service — all via chat. No phone calls, no hold music.
"Housekeeping on the way" — guests see live status for every request without leaving their room.
Hotel-vetted dining, nightlife, spa, and local experiences — tailored to your preferences.
AC broken? Request goes straight to engineering — right department, right away. No transfers.
Restaurant discounts, priority spa booking, tour perks — surfaced at exactly the right moment.
Integrations
Concierge724 slots into your existing stack via an API-first integration layer — no rip-and-replace required.
Property Management
Central Reservation
Table Reservation
Spa & Wellness
Channel Manager
Valet
Golf
PBX / VoIP
API-first · Cloud-native (AWS / Azure / GCP) · GDPR & PCI DSS compliant
Pricing
Start with a free pilot. No long-term commitment required.
Boutique
Up to 50 rooms
Regional
Up to 200 rooms
Multinational
Unlimited rooms
For Independent Vendors
Concierge724 connects local restaurants, tours, transport, wellness providers, and retailers directly into the hotel guest experience — no advertising spend required.
Restaurants · Tours · Transport · Spa & Wellness · Retail
We respond within 24 hours
Launch with lightweight channels first — QR, web chat, SMS, and selected partners. Deepen integrations and expand as you grow. No long-term commitment required.
Questions? contact@concierge724.com
We'll be in touch within one business day.
We'll reach out to within one business day.
